top of page

What our patients have said

Microsuction

Excellent 5/5

So friendly yet professional

Took my daughter for microsuction and Hafiza was so friendly yet professional. She explained the procedure well and put her at ease. Would 100% recommend PinnaClear to anyone looking for ear wax removal for their children.

Nicole Lim

Hearing Aids

Excellent 5/5

Certainly recommend Hafiza

I would most certainly recommend Hafiza as an audiologist who will take whatever time is necessary to assess a hearing problem and then use the same approach to suggest a suitable aid , or other treatment if necessary, to improve the situation.
In the last few months Hafiza has spent considerable time and effort to make sure I have the hearing aids which best suit my needs.
In all aspects she has been professional, caring and patient, especially when instructing me in how to use the technology associated with modern hearing aids.
Hafiza has definitely helped restore hearing confidence for me.

Christine Seex

Earplugs

Excellent 5/5

Excellent fitting, no discomfort whatsoever

Thank you so much for the custom ear plugs. They are worth every penny. Excellent fitting, no discomfort whatsoever, amazing sound reduction, I can hear my communicator clearly, wind noise is non existent. No pain in the ear after 3 hours of use, doesn’t move in my ear and the seal is perfect. I am really happy with the product and the outcome, worth the wait.

Ahmedelleithy Youssef

Home Visit earwax removal

Excellent 5/5

Great service

Hafiza was so helpful, she came to my mums nursing home and sorted her ears out. Hafiza explained the procedure clearly and was really friendly and chatty with my mum. I wouldn't hesitate to recommend PinnaClear, great service and at short notice too.

L Darby

Home Visit earwax removal

Excellent 5/5

Excellent service, quick & helpful

What can I say my mum has dementia and was going deaf and the lack of communication was having a detrimental effect on her health.I waited for months for the doctor to help eventually saying it’s wax she needs olive oil in her ears for a few weeks and the wax syringing. The doctors provided the olive oil but not the syringing so I decided to go private. I contacted Pinnaclear ear care on the Tuesday and the wax was removed on the Wednesday. This is a true 5 star service.

John Alcatel

Tinnitus

Excellent 5/5

Diagnosed my acoustic neuroma.

Hafiza's recommendations resulted in my tinnitus being diagnosed as acoustic neuroma. Something I probably would have just considered as being the result of not looking after my hearing at gigs!

Mark Jefford

Microsuction

Excellent 5/5

If I could give Hafiza more than 5 stars I would!

I contacted Hafiza regarding my young son and his impacted ears ( following numerous failed attempts via NHS route) she was very assuring over the phone and we made an appointment.

During the appointment she was great with my little boy, she showed him what the issue was (so he understood and familiarised himself with the equipment). She really helped to put him at ease whilst using the micro suction device I was very impressed.

Overall I was so happy that my son remained calm throughout the procedure and it was over in about 20 minutes . Hafiza is really great at what she does and is wonderful with children. I cannot thank her enough!!

lana wildash

Hearing Aids

Excellent 5/5

Professional efficiency and patience

Have appreciated Hafiza's calm, professional efficiency and patience in investigating my hearing needs, setting up the new hearing aids and fine tuning them. I feel confident that she's there to sort things out if I run into any difficulties. All very different from some damaging experience with a high street chain.

Mary Callaway

Earplugs

Excellent 5/5

Great experience

I had a great experience with Pinnaclear. Had my ears checked and got some noise barriers for ear protection at concerts or noisy venues. Thank you very much

Lorenzo Stiglitz

Home Visit earwax removal

Excellent 5/5

Very happy indeed

My 89 year old dad was very happy indeed with the result of his treatment. He had been completely deaf as a result of compacted wax. His hearing was restored and he says he was delighted with how Hafiza dealt with him. He says he would highly recommend this service.

John Daly

Home Visit earwax removal

Excellent 5/5

Very efficient service

Very efficient service and very caring and understanding with my elderly uncle. Would definitely use PinnaClear Ear Care again.

Amanda McGrogan

Dizziness

Excellent 5/5

Helped my dizziness and deafness immeasurably

I could not recommend Hafiza highly enough. She is so knowledgeable, has fantastic bedside manners and made me feel truly listened to and helped my dizziness and deafness immeasurably. She also wrote comprehensive notes, which she sent to my doctor for hospital referral. Excellent service all round!

Marie Mutl

bottom of page